Polycom
 
 

SoundStation 2W Battery Return Form

Please fill out the following form to receive a replacement SoundStation2W battery. You will also receive packaging and a pre-paid return tag to send the old battery back to Polycom free of charge.

Please allow 2 to 4 weeks for delivery.

Required fields are marked with an (*).

First Name *
Last Name *
Email *
Company *
Location *
Shipping Address *
Note: Polycom cannot ship to PO Boxes
City *
State/Province *
Postal Code/Zip *
Country *
Phone Number *
Quantity of SoundStation 2W Basic Batteries returning *
Note* Indicated by the Part Number on the back of the SoundStation2W starting with 2201-07880-xxx.
Quantity of SoundStation 2W EX Batteries returning *
Note* Indicated by the Part Number on the back of the SoundStation2W starting with 2201-07800-xxx.
SoundStation2W Basic Serial Number(s) *
(separate multiple Serial Numbers by commas)
Note*View the back of the SoundStation2W for serial numbers.
SoundStation2W EX Serial Number(s) *
(separate multiple Serial Numbers by commas)
Note*View the back of the SoundStation2W for serial numbers.
For batteries subject to SoundStation 2W December 2007 - May 2008 Battery Pack Recall ONLY: Indicate the Date code of affected batteries (multiple boxes can be checked if you have more than one phone): *


Please click here for an example.
Note: If your battery pack does not include one of the four date codes listed above, it is not affected by this recall and is safe to use.


Where did you learn about this recall? *
Additional Information/Shipping Instructions
 
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